Privacy Policy

Abilene Outdoor Living ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit abileneoutdoorliving.com, contact us by phone or text message, or use any of our services.

1. Information We Collect

We collect personal information that you voluntarily provide when you request a quote, contact us, or otherwise use this website, including:

• Contact information: name, phone number, email address, and ZIP code.
• Project details: any description you choose to share about your project.
• Communications: the contents of any messages you send us via web form, chat widget, SMS/text, email, or phone.
• Automatically collected data: IP address, browser type, device information, pages viewed, and similar usage data collected via cookies and analytics tools.

2. How We Use Your Information

• Respond to your quote request, review your project, and contact you about our services.
• Follow up with you about your request.
• Improve our website, services, and customer experience.
• Comply with legal obligations and enforce our terms.

3. SMS / Text Messaging Program (A2P 10DLC Disclosure)

By providing your mobile phone number to Abilene Outdoor Living through our website forms, chat widget, phone call, or in person, you expressly consent to receive SMS/text messages from us related to your quote request and your project.

Program Description

Abilene Outdoor Living may send conversational text messages about your quote request, such as confirmations, follow-ups, and scheduling a consultation.

Message Frequency

Message frequency varies based on your interaction with us. You will typically receive messages only in response to a request you initiate.

Message and Data Rates

Message and data rates may apply. Please consult your mobile carrier for details about your plan.

Opt-In

You opt in to receive SMS messages by submitting your mobile number through any of our contact forms, our chat widget, replying "YES" to a confirmation text, or providing your number directly to a representative and agreeing to text contact. Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Opt-Out

You can cancel SMS messages at any time by replying STOP to any text message we send. After you reply STOP, we will send a single confirmation message and will not send you any additional messages unless you opt back in. If you want to receive messages again, reply START.

Help

For help, reply HELP to any message or contact us at (325) 313-4041.

Carriers

Carriers (including but not limited to AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, Boost, MetroPCS, and others) are not liable for delayed or undelivered messages.

No Sharing of Mobile Information

No mobile information will be sold or shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for marketing purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only with:

• Technology vendors who help us operate our business (e.g., scheduling/CRM software, payment processors, hosting providers, communications platforms such as our SMS provider) and who are contractually required to protect your information and use it only to perform services for us.
• Legal and safety reasons, when required by law, subpoena, or to protect our rights, property, or safety, or that of others.
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to the same protections described in this policy.

Mobile phone numbers and SMS opt-in data are never sold or shared for third-party marketing.

5. Cookies and Analytics

Our website uses cookies and similar technologies to operate the site, remember preferences, and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

6. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your state of residence, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of marketing communications. To exercise any of these rights, contact us using the information below.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or requests regarding this Privacy Policy or our SMS program, please contact:

Abilene Outdoor Living
Abilene, TX
Phone: (325) 313-4041
Website: abileneoutdoorliving.com